FAQ's

Where do I find my nearest Collegiate stockist?

Collegiate products are currently available in Australia, United Kingdom, United States of America and New Zealand. Visit the Stockists section of this website to find a list of Collegiate stockists in your country.  

How do I care for my Collegiate Leather saddle?

Proper care is crucial for maintaining a certain level of moisture in the quality leather of your Collegiate saddle. Your saddle should be regularly cleaned, using glycerine saddle soap and a damp cloth or sponge to remove dirt, which may otherwise scratch the surface. Cleaning should always be followed with a rich, wax-based dressing. We do not recommend the use of oil on your Collegiate leather saddle.

How do I care for my Collegiate Synthetic Saddle?

Collegiate synthetic saddles are a great low maintenance option and are easy to maintain, the below steps will keep your saddle in great condition:

  • Suede care- simply wipe clean with a damp cloth
  • Wet the synthetic surface of your saddle and then apply a mild detergent diluted in water before wiping over with a damp cloth
  • Rinse the saddle with water and allow to dry, do not place in direct sunlight
  • If your Collegiate saddle features leather girth points, the leather should be cleaned with saddle soap before being dressed with leather cream or balsam. Care should be taken to avoid exposing leather to excess water or detergent.

How do I fit my Collegiate leather saddle to my horse?

​Select Collegiate saddles feature changeable gullets to enable you to alter the width of your saddle to custom fit the shape of your horse’s wither. The changeable gullets suitable for Collegiate saddles differ between styles. We recommend that you seek professional saddle fitting advice, so that you can be confident you have achieved an optimal fit for you and your horse. If you have any concerns, please contact the store from which you purchased the saddle, so they may be of further assistance.


How do I know what gullet my saddle has?

All new saddles are fitted with a medium gullet at point of manufacture.

What is the warranty for my Collegiate Saddle?

Collegiate guarantee the Collegiate range of saddles for a period of two years against faulty materials, or workmanship. The warranty on a Collegiate saddle and its components is subject to use under normal conditions. For details on the warranty on the tree against breakage please refer to your warranty card. The warranty card should be retained by the purchaser, along with the original receipt from the retailer, your retailer will require this should warranty work be required. Refer to the warranty card supplied with your Collegiate saddle for more information. 

What type of panel do Collegiate saddles have?

All the Collegiate saddles featured on this website feature traditional flock filled panels. Collegiate saddles use a synthetic flocking, which is both more resilient and impervious to sweat, ensuring better performance over a longer period of time.

What do I do if I suspect my Collegiate saddle has a fault?

If you are at all concerned that your saddle may be faulty in any way, please return the saddle to the stockist from which you purchased it or alternatively your nearest stockist, so they may make an assessment. Should warranty work be required the stockist will require the warranty card along with the original purchase receipt. Associated transport costs are the owner’s responsibility


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